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# Support

If you are experiencing a problem using iPhoto Library Manager, you can contact tech support in two ways.

Open up iPhoto Library Manager and select "Contact Support" from the Help menu. This will bring up a window where you can explain your problem and send it directly to Fat Cat Software support. This is the preferred method, as it will automatically transmit basic information about your setup that will help in making sure your problem can be diagnosed quickly and correctly. The following information will automatically be included with your request:

- The version of iPhoto Library Manager you have installed
- The version of iPhoto you have installed
- The version of OS X you have installed
- Your iPhoto Library Manager preferences file
- Your iPhoto preferences file

Additionally, if you are experiencing a problem that involves iPhoto crashing or iPhoto Library Manager crashing, you can include the appropriate crash log(s) with your submission. All information that is submitted is transferred over an encrypted SSL connection.

Alternately, you can also e-mail for support at support@fatcatsoftware.com

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